Clinical Operations Director for Geriatric Healthcare

5 days ago

Columbus, Ohio, United States ChenMed Full time

We are seeking a highly skilled Clinical Operations Director to lead our geriatric healthcare team in Columbus, Ohio.

The estimated salary for this role is $80,000 - $110,000 per year, based on industry standards and the candidate's experience.

About ChenMed

At ChenMed, we prioritize preventive care and aim to improve health outcomes for seniors. Our unique approach has allowed us to establish a presence in over 100 medical centers across 12 states.

Job Description

This role will oversee the clinical operations of our center, ensuring that effective patient care services are provided and quality standards are met. The Clinical Operations Director will be responsible for leading back office center operations, including quality, compliance, human resources, patient experience, clinical standards of care, and direct supervision of employees.

Essential Job Duties/Responsibilities:
  • Lead and monitor performance of clinical operations, implementing progressive improvements when needed.
  • Ensure key performance targets are met, including SSP metrics, wait times, care team integrity, and Care Promoter engagement and turnover.
  • Collaborate with PCPs to manage care team performance.
  • Provide and facilitate orientation and onboarding of new care team members, ensuring they are fully trained in philosophy of care, patient flow, and clinical competencies.
Required Skills and Qualifications:
  • Active and good standing Licensed Practical Nurse (LPN) in current state of employment or nationally accredited Certified Medical Assistant required.
  • A minimum of 5 years progressive work experience in a medical clinic, hospital, or similarly regulated healthcare environment required.
  • A minimum of 2 years management experience with direct reports required; in a medical clinic, hospital, or similarly regulated environment strongly preferred.
Benefits
  • Competitive compensation package.
  • Comprehensive benefits, including medical, dental, and vision coverage.
  • Holiday pay and sick leave.
  • 401(k) retirement plan.
  • Wellness and fitness programs.

As a Clinical Operations Director at ChenMed, you will have the opportunity to make a meaningful impact in the lives of our patients and contribute to our mission of transforming healthcare for seniors.

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