Service Support Specialist

3 days ago


Alexandria, Louisiana, United States Southern General Agency Inc. Full time
Job Summary
We are looking for a highly motivated and experienced Bilingual Customer Service Representative to join our team. The ideal candidate will have a strong background in customer service and be fluent in two languages.

Responsibilities:
  • Handle customer inquiries and complaints via phone, email, and chat.
  • Resolve customer issues efficiently and professionally.
  • Meet sales targets and exceed customer expectations.

Requirements:
  • Experience in customer service and sales.
  • Fluency in two languages (English and Spanish).
  • Prompt and professional communication skills.

Salary Range: $70,000 - $90,000 per year
Benefits: Incentive bonuses, excellent benefits package, and Simple IRA with employer match.
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