Strategic Account Manager
7 days ago
Aon is seeking a seasoned professional to lead client service teams and drive business growth. As a Strategic Account Manager, you will be responsible for managing Aon's relationships with assigned clients, identifying and meeting client needs, and promoting the value Aon delivers.
Key Responsibilities- Retain and grow Aon's business by cultivating relationships with senior client decision-makers and day-to-day client contacts.
- Ensure overall account profitability through a value-based approach, resolving Aon compensation for services accordingly.
- Lead Account Executives in developing and executing proactive contact initiatives to identify and satisfy client needs.
- Actively seek new business opportunities and drive the renewal process.
- Coordinate with Brokers in developing and delivering renewal strategies.
- Establish clear roles, responsibilities, and performance expectations for client service teams.
- Facilitate critical relationships between clients, Aon, and insurers.
- Ensure client service team understanding of client needs, service delivery methods, and economic frameworks.
- Lead stewardship planning and delivery.
- Ensure overall account profitability through a value-based approach.
- Arrange Aon compensation for services, utilizing Aon Pricing Council analysts and resources.
- Educate clients in risk management, risk transfer, market issues, and relevant trends.
- Marshal Aon resources to support clients in unusual circumstances.
- Involves others across geographic, functional, and business unit boundaries to define interdependent responses to opportunities.
- Manage input to and follow-up on invoicing and receivables process for assigned clients.
- Earn at least 2 of the following Badges: Articulating Value Badge, RFP Rehearsal Coach Badge, and Redsheet Facilitator Badge.
- May act as a team leader/people manager for other Account Executives.
- Minimum 15 years of risk insurance experience coupled with project and account management experience on mid to large accounts.
- Strong sales skills.
- Proficiency in Microsoft Office Suite products.
- Active Property & Casualty license.
Aon provides a comprehensive benefits package, including a 401(k) savings plan, employee stock purchase plan, and medical, dental, and vision insurance. We also offer flexible work arrangements, including Smart Working, and a continuous learning culture that inspires and equips you to learn, share, and grow.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. We are proud to be an equal opportunity workplace and welcome applications from all.
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