Medical Assistant

1 day ago


Janesville, Wisconsin, United States Mercy Health System Full time
Job Summary

We are seeking a highly skilled Medical Assistant to join our Float Pool team at Mercy Health System. As a Medical Assistant, you will provide exceptional support to our medical office staff, ensuring the highest level of patient care and satisfaction.

Responsibilities
  • Room patients, collect assessment data, and prepare patients for specific needs.
  • Assist in examination, treatment, and other clinic procedures.
  • Conduct laboratory procedures, screening tests, and quality improvement projects.
  • Answer telephone calls, respond to inquiries, and initiate triage slips for medical personnel.
  • Schedule appointments and enter appointment dates and times into the computerized scheduler.
  • Conduct reminder calls to patients and direct them to the appropriate personnel.
  • Register patients, verify their records, and make necessary changes in the computer system and patient charts.
  • Coordinate referrals for patients through insurance and other physician offices.
  • Collect payment from patients and issue receipts.
  • Maintain and prepare patient charts, and order supplies.
Requirements
  • Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP).
  • Experience in a clinic setting is preferred.
  • Approved CPR or BLS certification required within 90 days.
Culture of Excellence

To perform this job successfully, you should demonstrate the following behavior expectations:

  • Quality: Follow policies and procedures, adapt to changes, and demonstrate accuracy and thoroughness.
  • Service: Respond promptly to requests, follow the Mercy Health Critical Moments of service, and show respect and sensitivity for cultural differences.
  • Partnering: Show commitment to the Mercy Health Mission and Culture of Excellence, exhibit objectivity and openness, and demonstrate a high level of participation and engagement.
  • Cost: Conserve organization resources, understand fiscal responsibility, and work within approved budgets.


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