Automotive Service Technician
3 weeks ago
Job Summary: We are seeking a highly skilled and motivated Automotive Service Technician to join our team at Snell Motor Companies. As a key member of our service team, you will be responsible for delivering exceptional customer experiences while creating customer loyalty.
Key Responsibilities:
- Review repair orders, identify customer concerns, and perform necessary repairs.
- Clock on and off time accurately for every repair order.
- Stay up-to-date with technical service bulletins and follow repair escalation processes.
- Adhere to factory warranty requirements, including time punches, accurate documentation, and parts returns.
- Follow manufacturer repair steps and processes in Topix, ensuring all required parts are used.
- Confirm all repairs once completed and maintain a clean and organized workspace.
Requirements:
- Must be able to operate a vehicle safely and efficiently.
- Proficient in dealership computer systems and able to attend company and factory training.
- Stay current with manufacturer warranty requirements and Snell Privacy and Information Security Policies.
- Excellent communication and interpersonal skills, with the ability to establish and maintain good relationships with customers and co-workers.
- Ability to answer technical questions regarding vehicle problems, warranties, services, and repairs.
- Knowledge of automotive systems and ability to review service orders and inspect vehicles for necessary repairs.
Benefits:
- 401(k) plan with matching contributions.
- Dental, health, and vision insurance.
- Health savings account and life insurance.
- Paid holidays and paid time off.
- Aggressive Employee Referral Program.
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