Technical Desktop Support Specialist

7 days ago


Albany, New York, United States Mindlance Full time
Job Title: Technical Desktop Support Specialist

At Mindlance, we are seeking a highly skilled Technical Desktop Support Specialist to join our team. This is a 24-month assignment with opportunities for professional growth and development.

In this role, you will be responsible for managing support requests on a Level 2 help desk, resolving hardware and software issues, and troubleshooting Windows 7 applications and OS. You will also utilize VMware vSphere to support virtual desktops, including linked clones, and work with LanSweeper, Remote Desktop, and Active Directory.

The ideal candidate will have at least 24 months of experience in managing support requests, resolving hardware and software issues, and utilizing VMware vSphere. Additionally, they should have experience using ITSM service desks, configuring and installing Windows-based hardware, peripherals, network printers, and thin clients, as well as creating and applying images using SCCM.

In terms of salary, the estimated annual compensation for this role is around $120,000, based on industry standards and location. However, please note that the actual salary may vary based on individual qualifications and experience.

This position offers a range of benefits, including comprehensive health insurance, retirement savings plan, and paid time off. We also provide opportunities for professional development and growth within the company.

If you are a motivated and experienced technical professional looking for a new challenge, please apply for this exciting opportunity.

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