Service Delivery Expert
7 days ago
Company Overview
DISH Network L.L.C. has been at the forefront of connectivity innovation for over four decades. Our business encompasses a wide range of services, including satellite television, live-streaming and on-demand programming, smart home installation services, mobile plans, and products. We are currently building America's First Smart Network.
We operate under various brands such as EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech, and GenMobile.
Salary Ranges
The compensation package includes an hourly rate of $18.50 per hour.
Job Description
As a Field Technician with DISH Network L.L.C., you will be responsible for delivering exceptional customer experiences by installing and servicing our customers' TV and smart home solutions.
You will be trained to lead the charge in providing world-class customer service, educating and connecting more Americans with every home visit. Your dedication to ensuring an excellent customer experience is essential to our organization's success.
Required Skills and Qualifications
- Aptitude to build rapport quickly with customers
- Ability to stand on high ladders (up to 40 feet) for extended periods, lift over 70 lbs, and meet individual weight limit requirements of 335 lbs
- Capacity to crawl into small spaces and work in varying climates/weather conditions
- A valid driver's license in the state of employment, meeting DISH's safety standards
- Potential for travel may be required
Benefits
The company offers a comprehensive benefits package, including medical, dental, vision, and life insurance packages, as well as a Health Savings Account. You will also receive paid training, time off, holidays, a 4-day workweek with opportunities for overtime, and a free DISH TV programming package at your home, plus discounted Sling TV and Boost Infinite phone plans. Additionally, you will be eligible for tuition reimbursement, a DISH-supplied van, tools, and uniforms, as well as a 401(K) plan with company match and Employee Stock Purchase Program (ESPP).
Estimated Annual Salary: approximately $38,400 based on an estimated 2080 hours worked per year.
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