Administrative Support Specialist

3 weeks ago

Fairbanks, Alaska, United States Hearts and Hands of Care Full time
Job Overview

Hearts and Hands of Care is seeking an administrative professional to support the daily operations of our office. This role involves providing administrative assistance to ensure the smooth functioning of our organization.

Key Responsibilities:

  • Manage incoming communications, including phone calls and emails, and route them to the appropriate team members.
  • Coordinate scheduling for internal and external stakeholders, ensuring seamless meetings and appointments.
  • Organize and maintain office resources, including files and supplies, to ensure easy access and efficiency.
  • Liaise with visitors and provide exceptional customer service.
  • Communicate policies and procedures to employees, ensuring they are aware of new processes and guidelines.
  • Support executive-level operations, including booking travel, submitting expense reports, and sending communications on behalf of senior staff.

Requirements:

  • High school diploma or equivalent
  • 1-2 years of experience in an administrative role, preferably as an administrative assistant, secretary, or receptionist
  • Strong organizational, communication, and time-management skills
  • Ability to work in a fast-paced environment with a positive attitude
  • Resourcefulness, creativity, and problem-solving skills
  • Familiarity with office equipment and software, including Microsoft Office

Work Environment:

  • Office setting

Schedule:

  • Monday to Friday

Benefits:

  • Competitive pay
  • Paid time off
  • Healthcare
  • Dental
  • Vision
  • Life insurance
  • Health savings account
  • 401(k) savings plan

About Hearts and Hands of Care:

Hearts and Hands of Care is a non-profit organization dedicated to providing support and guidance to families and individuals in need. Our mission is to relieve distress and promote self-sufficiency through education, advocacy, and community engagement.

We serve a diverse range of clients, including two-parent families, single-parent families, individuals with disabilities, and senior citizens. Our services include:

  • Initiating and maintaining contact with families
  • Creating schedules for parents
  • Sharing information, education, and participation with other agency networks and government agencies
  • Assisting with applications for services, including DD eligibility, TEFRA, respite, SSI/SSA, transportation, and public assistance

Equal Opportunity Employer:

Hearts and Hands of Care is an equal opportunity employer and does not discriminate in employment based on race, color, religion, sex, national origin, age, disability, marital status, changes in marital status, pregnancy, and parenthood.

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