AI Solutions Sales Representative

3 days ago

Ann Arbor, Michigan, United States Thomson Reuters Full time
Job Summary

We are seeking a highly motivated and experienced Sales Executive to join our team in promoting and selling Practical Law and CoCounsel solutions to new acquisitions through outbound telephone calls to new law firm customers within an assigned territory.

About the Role

The successful candidate will be responsible for managing inbound leads, prospecting for new opportunities, applying superior salesmanship to win competitive opportunities, and consistently meeting/exceeding sales and telephone activity target objectives. Additionally, the Sales Executive will be expected to meet/exceed a defined sales quota target targeting new customers.

Key Responsibilities
  • Focusing daily efforts on selling to Small Law customers that are new subscribers within one to ten attorney size firms within an assigned territory.
  • Achieving and exceeding company and personal sales and telephone activity goals through negotiations and product offerings within set parameters.
  • Gathering and logging all call information, sale orders, and profile activity within Salesforce, Thomson Reuters CRM system, correctly and accurately, ensuring proper marketing sources are credited appropriately.
  • Individually managing In-bound trial request leads and territory assignments.
  • Developing and delivering accurate sales forecasts.
  • Assuming other responsibilities as required or requested by Inside Sales Management.
Relationship Management
  • Building, maintaining, and enhancing client's experience through consultative conversations while asking leading questions and offering superior product knowledge coupled with excellent customer service.
  • Working with organizations (Order Fulfillment, Credit, Customer Service, etc.) throughout Thomson Reuters to ensure customer accounts are handled efficiently and accurately and customer issues are resolved in a timely manner.
  • Actively contributing to and working responsibly in a team environment, including collaborating with Field Sales Reps and Full Inside Sales Executives (SE) Reps.
  • Obtaining customer and competitive information during daily contacts and distributing as appropriate so as to develop sales strategies.
  • Maintaining a working knowledge of company products, special sales programs, and marketing efforts within the sales division.
  • Actively participating in meetings, training sessions, and individual professional development and skill building.
Requirements
  • Minimum of 2 years successful sales quota attainment experience.
  • College Degree in business, sales, or related field strongly preferred.
  • Experience in prospecting/cold calling environment required.
  • Strong organizational and time management skills coupled with the ability to embrace change.
  • Pipeline management skills in the CRM environment required - Salesforce.com experience strongly preferred.
  • Proficient in Microsoft Office applications; including ability to demonstrate online products using web-based tools (WebEx, GLANCE, Oovoo, Skype, etc.) via telephone.
  • Excellent verbal and written communication skills.
  • Ability to negotiate products, solutions, and price with customers.
  • Demonstrated knowledge of proper telephone etiquette and professional attitude and integrity.
  • Legal industry knowledge or experience, a plus.
Estimated Salary: $80,000 - $120,000 per annum

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