Patient Services Representative

6 days ago


Eatontown, New Jersey, United States RWJBarnabas Health Full time
Job Title: Patient Services Representative

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at RWJBarnabas Health. As a key member of our healthcare team, you will be responsible for ensuring patient satisfaction and efficient operations.

Key Responsibilities:
  • Prepare for patient visits and triage practice calls
  • Schedule patient appointments and perform routine clerical tasks
  • Act as a practice ambassador, contributing to overall patient experience, safety, and privacy
Requirements:
  • High School Diploma or General Education Degree (GED)
  • Relevant experience and/or training, or equivalent combination of education and experience
  • Demonstrates a clear understanding of the importance of patient satisfaction and safety
  • Strong oral and written communication skills
  • Attention to accuracy and detail
  • Able to multitask and work under pressure
  • Ability to work independently and in a team environment
Preferred Qualifications:
  • Associates Degree or Bachelor's Degree
  • Previous medical receptionist experience or background in general office
  • Knowledge of medical terminology and electronic medical record (EMR) systems
Benefits and Perks:
  • Paid Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Retirement Plans
  • Short & Long Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more

RWJBarnabas Health is an Equal Opportunity Employer.



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