Defensive Travel Solutions Expert
3 days ago
At CWT, we're on the forefront of providing exceptional travel experiences for our clients. As a Defense and Government Travel Consultant II, you'll play a pivotal role in delivering seamless and secure business travel solutions. With 3 to 5 years of experience as a Travel Consultant or in customer service, you'll possess a genuine passion for high-quality customer service and be eager to excel in this dynamic industry.
About the Role:
We're seeking an individual who can create and complete travel arrangements, troubleshoot issues, and provide outstanding customer service to defense & government travelers before, during, and after their trips. You'll benefit from comprehensive training by experienced colleagues and have access to innovative technology that ensures our customers' travel experiences are unforgettable from start to finish.
Key Responsibilities:
- Create and complete travel arrangements (air, hotel, car, rail)
- Troubleshoot issues or make changes during or before travel
- Deliver exceptional customer service to defense & government travelers
What We Offer:
CWT is a collaborative and close-knit global community where we care about our travelers and our colleagues. As a member of our team, you'll enjoy:
- Competitive compensation, including shift differentials, referral bonuses, and supplier incentives ($55,000 - $65,000 annually)
- 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year
- Flexible working options: Full-time, part-time, nights, and weekends
- Medical/dental/vision benefits
- Employee Assistance Program & Employee Resource Groups
Note:
This position requires U.S. citizenship and a company and government background investigation, including a criminal history and credit record review.
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