Ambulatory Services Representative
4 weeks ago
The Ambulatory Float Pool Representative is responsible for coordinating all functions and activities related to ambulatory patient access, including front-end customer service, patient registration, insurance/coverage verification, appointment scheduling, and administrative duties in support of the department.
Key Responsibilities:
• Provides exceptional customer service to patients and families
• Registers patients, verifies insurance coverage, and schedules appointments
• Coordinates with clinical teams to ensure smooth patient flow
• Maintains accurate and up-to-date patient records
• Performs various administrative duties to support department operations
Requirements:
• Associate's degree or equivalent required
• 2+ years of experience in a clinical setting preferred
• Excellent communication and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information
• Basic computer skills and knowledge of Microsoft Office applications
What We Offer:
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
Equal Opportunity Employer:
Boston Medical Center is an equal opportunity employer and welcomes applications from diverse candidates.
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