Senior Retail Operations Manager
1 week ago
We are seeking a Senior Retail Operations Manager to lead our team and drive store performance.
About UsFor over 30 years, Community Choice Financial Family of Brands has served as a national leader in short-term credit solutions. We offer a variety of money services to help families meet their ever-changing financial needs, including Payday Advances, Cash Advances, Title Loans, Title Pawns, Check Cashing, Western Union, Bill Pay Services, and Green Dot Visa Debit Cards in our centers as well as online loan products.
Job DescriptionAs a Senior Retail Operations Manager, you will oversee daily store operations, coach and develop team members to excel in their roles, and ensure adherence to quality standards and procedures. You will also be responsible for maintaining office security, supervising staff, and handling complex customer situations with integrity and professionalism.
The ideal candidate will have at least one year of supervisory experience, excellent communication skills, and proficiency in using phone systems, Point of Sale, Microsoft Office, and other systems. A background check will be required, and the selected candidate must be at least 18 years old (19 in Alabama).
Required Skills and Qualifications- High School Diploma or equivalent
- Minimum one year of supervisory experience
- Excellent verbal and written communication skills
- Proficiency in using phone systems, Point of Sale, Microsoft Office, and other systems
- Hands-on cash management experience
We offer a comprehensive new hire training program, access to a robust learning management system, performance-based career advancement, educational reimbursement, multiple coverage choices for medical insurance, traditional 401(k) and Roth 401(k) Retirement plan, Company-Sponsored Life and AD&D Insurance, and paid time off.
A relaxed business casual dress code and a diverse culture and inclusive environment make our company a great place to work. Our estimated salary for this position is around $50,000-$60,000 per year, based on location and experience.
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