Front Desk Coordinator

Job Description:
H&R Block is seeking a detail-oriented Front Desk Coordinator to provide exceptional client experiences and ensure seamless service delivery. As a key member of the team, you will be responsible for answering phone calls, greeting clients, scheduling appointments, and maintaining office cleanliness and organization.

Key Responsibilities:
* Answer phone calls and greet clients in a friendly and welcoming manner
* Match clients with suitable tax professionals for their needs
* Schedule clients according to their preferences
* Ensure all client needs are met during service delivery
* Maintain office cleanliness and organization

Requirements:
* 1-2 years of experience in customer service or a related field
* Excellent communication and interpersonal skills
* Ability to multitask and work in a fast-paced environment
* Computer proficiency with Microsoft Office

Benefits:
* Competitive salary: $42,000 - $52,000 per year
* Employee Assistance Program with Health Advocate
* Wellbeing program, BetterYou, to promote healthy habits
* Various discounts on everyday items and services

About Us:
H&R Block is an equal opportunity employer, committed to creating a connected culture that values diversity, inclusivity, and mutual respect.

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