Customer Service Representative
1 month ago
Thomas Webber - State Farm Agent is a leading insurance agency dedicated to delivering exceptional service to our clients. We are seeking a highly organized and detail-oriented individual to support our team as a Receptionist - State Farm Agent Team Member.
Key Responsibilities:
- Provide warm and welcoming service to clients in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications effectively.
- Assist in handling incoming inquiries and maintaining accurate customer records.
- Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
- Deliver exceptional customer service and follow up on client needs.
- Support the team with various administrative tasks and projects.
Requirements:
- Previous experience in a receptionist or customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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