Customer Service Representative

1 month ago


Edmond, Oklahoma, United States Thomas Webber - State Farm Agent Full time
Job DescriptionJob DescriptionROLE RESPONSIBILITIES:
Thomas Webber - State Farm Agent is a leading insurance agency dedicated to delivering exceptional service to our clients. We are seeking a highly organized and detail-oriented individual to support our team as a Receptionist - State Farm Agent Team Member.

Key Responsibilities:
  • Provide warm and welcoming service to clients in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications effectively.
  • Assist in handling incoming inquiries and maintaining accurate customer records.
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Deliver exceptional customer service and follow up on client needs.
  • Support the team with various administrative tasks and projects.

Requirements:
  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.


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