Customer Service Ambassador
1 day ago
At Club Car Wash, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their queries and concerns are addressed in a timely and professional manner.
Key Responsibilities:
- Provide professional customer service, responding to customer inquiries and resolving issues in a courteous and efficient manner.
- De-escalate situations involving dissatisfied customers, offering patient assistance and support to ensure a positive experience.
- Communicate effectively with customers, both verbally and in writing, to ensure their needs are met.
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and ability to think critically.
- Proficiency in customer service software and systems.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
Join our team and become a part of a company that values customer satisfaction and employee excellence.
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