Customer Service Ambassador

1 day ago


Columbia, Missouri, United States Club Car Wash Full time
Customer Service Representative

At Club Car Wash, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their queries and concerns are addressed in a timely and professional manner.

Key Responsibilities:

  • Provide professional customer service, responding to customer inquiries and resolving issues in a courteous and efficient manner.
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support to ensure a positive experience.
  • Communicate effectively with customers, both verbally and in writing, to ensure their needs are met.
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and ability to think critically.
  • Proficiency in customer service software and systems.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Join our team and become a part of a company that values customer satisfaction and employee excellence.



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