Customer Service Ambassador
5 days ago
We're seeking a highly skilled and customer-focused individual to join our Service Desk team as a Customer Service Ambassador. As a key member of our front-line team, you will be responsible for delivering exceptional customer service, resolving issues, and providing support to our customers.
Key Responsibilities- Engage with customers in a friendly and professional manner, making eye contact and smiling
- Proactively offer assistance and services, thanking customers for shopping at Wegmans
- Properly bag items to ensure products arrive at their destination in the condition they left the store
- Partner with departments to ensure questions are answered and problems are resolved
At Wegmans, we believe in putting our people first. We offer a range of benefits and perks, including:
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working Sundays or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with both a profit-sharing and 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
- Exclusive discounts on electronics, entertainment, gym memberships, travel and more
We're proud to offer flexibility in scheduling so our employees can prioritize what's most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.
Why Wegmans?For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For. We're a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. With a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.
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