Clinical Liaison

4 weeks ago


Albany, New York, United States Trilogy Health Services Full time

Unlock Your Potential at Trilogy Health Services

As a Clinical Liaison, you will play a vital role in developing and coordinating communications between patients, family members, and care professionals to maximize admissions to our health centers from assigned hospitals.

This is a unique opportunity to make a meaningful difference in the lives of our residents and their families. If you are passionate about delivering exceptional patient care and have a strong commitment to clinical excellence, we encourage you to apply.

Key Responsibilities:

  • Collaborate with discharge planners to prioritize referrals and identify patients for transition to our health centers.
  • Share relevant information with discharge planners and families about our quality care measures and deep commitment to clinical excellence and resident care.
  • Establish patients' eligibility for care, communicate closely with families, and interact with a wide array of staff members from case managers to physicians.
  • Conduct pre-admission assessments to gather clinical documentation.
  • Respond immediately to patient referrals from hospital case managers, physicians, and managed care organizations.
  • Facilitate meaningful exchanges with hospital-based case managers on risk factors and care plans.
  • Educate hospital staff about our clinical capabilities and match patients to the best-suited facility and services based on their unique needs.
  • Educate patients and family members about services offered and address questions and concerns prior to admission, as well as explain the spectrum of available care options.
  • Visit with patients and family members to complete assessments for risk identification and initiation of a tailored care plan.
  • Maintain a strong working knowledge and adhere to applicable federal and state regulations including, but not limited to, laws supporting patient confidentiality, release of information, and HIPPA.
  • Reviews clinical documentation to ensure it supports the insurance requirements for approval.
  • Develop relationships within the community on behalf of Trilogy Health Services and its campuses.
  • Participate in hospital and ACO meetings to foster deep partnerships with key contacts.
  • Maintain accurate, timely data entry on business activity.

Requirements:

  • Associate Degree
  • 1-3 years of experience
  • Current and unencumbered driver's license
  • Ability to lift at least 50lbs
  • Excellent verbal and written communication skills

Why Trilogy Health Services?

We offer a competitive salary, weekly pay, and a comprehensive benefits package including health, vision, dental, and life insurance. We also provide mental health support, student loan repayment, and tuition reimbursement. Our commitment to diversity and inclusion makes us a great place to work.

Apply Now:

As a certified Great Place to Work and one of Glassdoor's Top 100 Best Companies to Work, Trilogy Health Services is proud to be an equal opportunity employer committed to helping you reach your full potential.


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