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Expeditor - Liaison between FOH and BOH Operations

1 month ago

Washington, Virginia, United States The Inn at Little Washington Full time
Job Summary

The Expeditor is a critical role at The Inn at Little Washington, serving as the liaison between the Front of House (FOH) and Back of House (BOH) operations. This position is responsible for setting the pass with garnish each day, updating and reviewing the daily menu offerings, and executing service for dinner. The Expeditor must have a firm grasp on the daily culinary operations, including rotating menus and nightly game plans. Additional duties may include assisting cooks and stations with daily prep, creating and end-of-service snacks for the dining room, and deep cleaning and organization as directed by management.

Key Responsibilities
  • Set pass with daily garnish.
  • Expedite all savory tickets during service.
  • Communicate with the Chef calling the board in a calm and effective manner.
  • Work with the Proprietor during service time in a productive manner.
  • Maintain ticket times and communicate with the chefs when necessary.
  • Organize and gather appropriate plates and service-ware.
  • Edit and review daily menus.
  • Create daily culinary cards sharing pertinent information from the kitchen with the dining room.
  • Create a dietary restriction sheet daily for the culinary staff.
  • Create daily end-of-shift snacks for dining room employees.
  • Document and track CIP guests in the company drive.
  • Communicate with culinary managers and cooks regarding special menus or dishes and ensure plans are in place during prep time.
  • Communicate with other departments in a friendly and productive manner.
  • Communicate all CIP/POI game plans effectively during service.
  • Create a week-out CIP/SOF report for the culinary management team to review and plan around.
  • Assist in training junior dining room staff on calling back in the walks line, standing in the walks line, setting a professional demeanor, and tone in the walks line.
  • Clean and organize the pass low boy and well as needed.
  • Clean and organize the culinary equipment room and plate storage as needed.
  • Scrub down the pass before and after service.
  • Work with the PM brigade to break down the kitchen each evening.
  • Other duties as assigned.
Requirements
  • A high school diploma/GED or an Associate's degree in culinary arts.
  • Servsafe certified.
  • Ability to prioritize, organize, and follow through to meet deadlines.
  • Understanding of the culinary brigade system at The Inn at Little Washington.
  • Positive attitude and welcoming demeanor; approachability for culinary team members.
  • Eagerness to continue improving and growing culinary operations.
Desirable Qualifications
  • Associate's degree in culinary arts.
  • Strong sense of creativity.
  • Bilingual in Spanish and English.
Skills
  • Strong organization and communication skills.
  • Ability to remain calm and focused under pressure.
  • Solid communication, organization, and problem-solving skills.
  • Moderate understanding of Microsoft Office Suite, specifically Excel, Word, Publisher, and Outlook.
  • Sense of urgency.
  • Ability to problem-solve in the moment during service for any guest, kitchen, or dining room issue that may arise.
  • Positive and proactive attitude.
Physical Demands
  • Ability to lift 50 lbs.
  • Ability to stand for long periods of time (8-10 hours consistently).
  • Exposure to hot pans, sharp knives, open flames, and temperatures ranging from hot to cold.
  • Availability and understanding that the position often requires hours in excess of a standard workweek hours.