Customer Service Representative

4 weeks ago


Tucson, Arizona, United States AAFES - Tucson DM AFB Full time

Customer Experience Associate Job Description

As a Customer Experience Associate at AAFES - Tucson DM AFB, you will play a vital role in ensuring our customers have an exceptional shopping experience. Your primary responsibility will be to assist customers in finding the products they need, while also maintaining a well-stocked sales floor.

Key Responsibilities:

  • Greet every customer with a smile and acknowledge their presence as soon as they arrive at the Express.
  • Listen to customer needs and ask follow-up questions to ensure you offer the right products that meet their specific needs.
  • Ensure customers have an extraordinary experience while shopping, including completing transactions accurately and efficiently.
  • Prioritize customer needs over tasks and grow sales by maintaining merchandise, signs, and labels on the sales floor.

What We Offer:

  • Flexible scheduling to accommodate your needs.
  • Comprehensive medical, dental, life, and disability insurance.
  • Paid time off and shift differential/holiday pay.
  • A traditional pension and 401K plan to qualifying associates.
  • Access to the base and its facilities, as well as our Mass Transit program.

We are committed to providing you with the tools and resources you need to succeed in your role. If you are a customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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