Grave Busser/Runner

3 weeks ago


Las Vegas, Nevada, United States El Dorado Cantina Full time
Job Description

At El Dorado Cantina, we are seeking a highly skilled and attentive Bus Person to join our team. As a Bus Person, you will play a crucial role in ensuring that our customers receive exceptional service and have a memorable dining experience.

Key Responsibilities:
  • Provide attentive service to each customer in the venue and assigned section by working diligently to ensure the environment is clean and well stocked always.
  • Set and clean tables in addition to assisting the Server with all tasks necessary, working to anticipate the needs of the customer and Server to provide exceptional service.
  • Act as an ambassador of the venue, marketing the venue and all products offered to the targeted customer base.
  • Be aware of the impact individual behavior will have on the venue by presenting oneself as a public relations steward always.
  • Collect customer information for the venue database, while constantly striving to increase the size of your personal clientele.
  • Provide customers with accurate information about the venue and property as well as entertainment offered in each.
  • Meet marketing requirements established by management.
  • Set and reset tables per standard before, during and after service.
  • Buff and polish glassware, silverware and china to maintain a stock of supplies that are ready for service always.
  • Work to anticipate the needs of servers always, assisting them in any way necessary.
  • Assist Servers in service steps as necessary, to include food service, receiving drink orders, placing drink orders, carrying product to table and pre-bussing during service.
  • Ensure assigned station and side stations are adequately stocked with supplies, dry goods and service items prior to the start of and throughout service, restocking as needed during service.
  • Welcome all customers to the venue professionally and courteously, per the established venue sequence of service.
Requirements:
  • A minimum of two years experience as a service assistant in a high volume, service focused venue.
  • Must have a working knowledge of spirits, wine and beer as well as any other product offered.
  • Must possess a working knowledge of social media marketing.
  • Ability to maintain a positive attitude and work as part of a team in a high pressure, high stress environment.
  • Must exhibit a focused attention to detail, while working in a high-pressure environment.
  • Must be professional and courteous always.
  • Must be able to maintain excellent customer service skills while maintaining high service standards in a stressful, constantly changing work environment.
  • Must be a self-motivated learner, who performs tasks with extreme care, concern and detail.
  • Must be physically able to walk on a variety of surfaces without assistance for a prolonged period.
  • Maintain a clean and safe working environment as outlined by the Health Department.
  • Must be able to meet and maintain established department grooming standards.
  • Must be organized, follow directions and make quick decisions that are consistent with established company standards.
  • Must possess a working knowledge of standards bar equipment to include dish washer, slicers, coolers, ice machine, coffee machine, etc.
  • Must possess a strong knowledge of, and desire to maintain, health and safety regulations.
  • Must be fluent in the English language, both written and oral. Multilingual skills are a plus.
  • Maintain a clean and professional look at all times.
  • Must possess all required work cards.
  • Must be 21 years of age or older.

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