Accounts Receivable Specialist

4 weeks ago

Memphis, Tennessee, United States Varsity Spirit, LLC Full time

About the Role:

Varsity Spirit, LLC is seeking an experienced Accounts Receivable Specialist to join our team. As a key member of our finance department, you will be responsible for ensuring proper company procedures are followed, processing virtual credit card payments, and managing a caseload of credit card chargebacks.

Key Responsibilities:

  • Under direct supervision of the AR Supervisor, ensure proper company procedures are followed.
  • Process virtual credit card payments and manage a caseload of credit card chargebacks.
  • Investigate and resolve customer and/or internal inquiries.
  • Thoroughly note all accounting discrepancies and follow up on item(s) until final resolution is complete.
  • Actively investigate and resolve irregularities in both incoming and outgoing payments.
  • Build and maintain a positive business relationship with internal/external customers.
  • Identify and communicate opportunities for process improvements.
  • Participate in special projects, and perform other related duties as assigned.
  • Manage accounting needs for international accounts.

Requirements:

  • Minimum 1+ years of recent experience in a customer service environment with a proven record of reducing past due balances with a soft collection approach.
  • Intermediate proficiency in Microsoft Office (Word, Excel, and Outlook).
  • Must have a strong, positive work ethic.
  • Demonstrated ability to take initiative and work independently in a fast-paced environment with minimal supervision.
  • Must possess excellent organizational and multi-tasking skills.
  • Strong problem-solving skills.
  • Strong verbal and written communication skills must be able to effectively communicate with external and internal customers.

Education, Certification and Experience:

  • High School Diploma required.
  • 1 – 3 years of accounts receivable experience preferred.
  • Experience in SAP, High Radius, AS400, JD Edwards and Sales Force is a plus.

Physical Demands and/or Work Environment:

This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; drive, climb, balance, stoop, kneel, crouch, or crawl.

Travel:

Limited travel may be required.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Varsity Spirit, LLC:

Varsity Spirit, LLC is a leading global source for all things spirit, including cheerleading, dance team and performing arts. We are committed to creating a safe and positive environment for our participants' physical, emotional, and social development.

Our Values:

We lead with heart. We champion community.

We love what we do. It fuels our purpose.

We do what we promise. We own our actions and decisions.

We earn it by giving it. Because everyone deserves it.

We never stop striving to be better. For ourselves and our community.

We are committed to openness and honesty in everything we do.

Our Benefits:

We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience.

Some of our offerings include:

  • Comprehensive Health Care Benefits
  • HSA Employer Contribution/ FSA Opportunities
  • Wellbeing Program
  • 401(k) plan with company matching
  • Company paid Life, AD&D, and Short-Term Disability
  • Generous My Time Off & Paid Holidays
  • Employee Resource Groups
  • St. Jude Partnership & Volunteer Opportunities
  • Employee Perks including discounts on personal apparel and equipment

Varsity Spirit, LLC companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran's status, age or disability.

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