Technical Field Services Specialist

5 days ago


Midland, Texas, United States NCR Voyix Full time
Company Overview

NCR Voyix is a leading provider of innovative solutions for the retail industry, dedicated to delivering exceptional service and value to our customers.

Salary

The hourly pay range for this role is $17.50 to $22, depending on location and experience level, with opportunities to earn overtime at time and a half and make up to $100 per call that utilizes a mobile extended work platform (MEWP).

Job Description

As a Technical Field Services Specialist, you will play a critical role in creating value for our customers by delivering solutions that build long-term relationships. You will serve as a first line response to our customers, communicating in an open, helpful, and engaging manner to find the right solution.

You will organize, triage customer issues, and handle some problems before they start. With formal training provided through NCR Voyix, you will be equipped to provide customers with what they need when they need it.

We are committed to growing the capabilities of our people, building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities.

Required Skills and Qualifications
  • Perform customer installation, maintenance, and service calls promptly and effectively.
  • Service electromechanical equipment like self-checkout systems within an assigned territory.
  • Perform maintenance, repair, PM work, and system overhauls.
Benefits
  • 7 paid holidays and 6 paid floating holidays.
  • Paid vacation – up to 80 hours your first year.
  • 401K savings and retirement plan.
  • Company-provided business-use-only vehicle.
  • Medical insurance available immediately.
Preferred Qualifications
  • Familiarity with large servers, mainframe computers, and imaging software.
  • A+ Certification, CompTIA, N+ Certification.
  • One or more years of related experience.


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