Restaurant Operations Manager

8 hours ago


Concord, North Carolina, United States Zaxby's Full time
About Zaxby's

Zaxby's is a fast-casual restaurant chain that offers a unique dining experience, serving high-quality food and providing excellent customer service.

Job Summary

We are seeking an experienced Restaurant Shift Leader to join our team at Zaxby's. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and maintaining a clean and safe environment for our guests and employees.

Responsibilities
  • Oversee all aspects of restaurant operations, including food preparation, inventory management, and customer service
  • Maintain a clean and safe environment, adhering to health and safety regulations
  • Supervise and train employees to ensure they meet company standards
  • Manage cash handling and sales procedures
  • Address customer complaints and concerns in a professional manner
  • Collaborate with the management team to achieve business objectives
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous experience in restaurant management or leadership role
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including nights, weekends, and holidays
  • Strong problem-solving and conflict resolution skills
Benefits
  • Competitive salary: $40,000 - $55,000 per year
  • Opportunities for advancement and career growth
  • Flexible scheduling and paid time off
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) plan with employer match


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