Quality Assurance Manager

4 weeks ago


Rockford, Illinois, United States Waldo Electronics Full time
Quality Manager Job Description

The Quality Manager is a critical role at Waldom Electronics, responsible for overseeing and managing the quality assurance processes within our warehouses and offices. This position ensures that all activities comply with quality standards and regulations, maintains quality control procedures, and leads continuous improvement initiatives to enhance product quality and operational efficiency.

Key Responsibilities:
  • Quality Assurance Management: Manage a QMS for Waldom's distribution facilities in the Americas and support globally.
  • Develop and implement quality control policies and procedures.
  • Conduct regular quality inspections and audits of departmental operations.
  • Ensure compliance with industry standards, regulations, and company policies.
  • Investigate and resolve quality issues, including customer complaints.
  • Interface with supplier and customer quality representatives concerning problems with quality control and assure that effective corrective action is implemented.
Continuous Improvement:
  • Participate in continuous improvement initiatives to enhance quality and operational efficiency.
  • Analyze quality data to identify trends and areas for improvement.
  • Implement corrective and preventive actions to address quality issues.
Training and Development:
  • Provide training to warehouse staff on quality control procedures and best practices.
  • Develop and update training materials and documentation.
  • Conduct regular training sessions to ensure staff compliance with quality standards.
Documentation and Reporting:
  • Maintain accurate and up-to-date quality documentation, including inspection records, audit reports, and corrective action logs.
  • Prepare and present quality performance reports to management.
  • Collaborate with other departments to ensure seamless quality management across the organization.
  • Oversee the calibration of measurement devices.
Team Leadership:
  • Supervise and mentor quality control staff, providing guidance and support as needed.
  • Foster a culture of quality and continuous improvement within the warehouse team.

The ideal candidate will have a Bachelor's degree in Quality Management, Supply Chain Management, Industrial Engineering, or a related field, and at least 3 years of supervisory experience as an ISO Certified Auditor. Strong decision-making skills, root cause analysis, and problem-solving skills are essential. The ability to work collaboratively with cross-functional teams and occasional travel for training, audits, or meetings are also required.



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