Technical Services Director
4 weeks ago
Position: Technical Services Director
Company Overview:
VerCom Inc. is a leading provider of telecommunication construction, maintenance, and service for the largest carriers in the United States. We specialize in providing innovative and reliable IT services, software solutions, and technical support to help our clients achieve their business goals.
Our company is dedicated to delivering exceptional customer service and building long-term relationships with our clients.
Key Responsibilities:
Manage and lead a team of technical services professionals, providing guidance, support, and training as needed.
Develop and implement new processes and procedures to improve the efficiency and effectiveness of our onsite team members.
Collaborate with sales and marketing teams to identify new business opportunities and develop strategies to expand our technical services offerings.
Monitor and analyze department performance metrics and make recommendations for improvement.
Ensure compliance with industry standards and regulations.
Act as a point of escalation for complex technical issues and provide guidance and support to team members.
Develop and maintain strong relationships with clients to ensure their satisfaction and retention.
Keep up-to-date with the latest technology trends and advancements to stay ahead of the competition.
Requirements:
Proven experience managing a team and delivering successful projects.
Strong project management skills and ability to prioritize and manage multiple tasks and projects simultaneously.
Excellent communication and interpersonal skills.
Strong problem-solving and critical thinking abilities.
Familiarity with project management tools and methodologies.
Ability to adapt to a fast-paced and dynamic work environment.
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Technical Services Director
2 weeks ago
Somerset, United States VerCom Inc. Full timePosition: Technical Services Director Company Overview: VerCom Inc. is a leading provider of telecommunication construction, maintenance, and service for the largest carriers in the United States. We specialize in providing innovative and reliable IT services, software solutions, and technical support to help our clients achieve their business goals. Our...
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Technical Services Director
2 weeks ago
Somerset, United States VerCom Inc. Full timePosition: Technical Services Director Company Overview: VerCom Inc. is a leading provider of telecommunication construction, maintenance, and service for the largest carriers in the United States. We specialize in providing innovative and reliable IT services, software solutions, and technical support to help our clients achieve their business goals. Our...
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