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Customer Service Representative

4 weeks ago

Zephyrhills, Florida, United States Michael Dill - State Farm Agent Full time
Customer Service Representative

As a Customer Service Representative with Michael Dill - State Farm Agent, you will be responsible for establishing customer relationships and following up with customers as needed. You will use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements:
Interest in marketing products and services based on customer needs.
Excellent communication skills - written, verbal and listening.
People-oriented.
Detail oriented.
Proactive in problem solving.
Able to learn computer functions.
Ability to work in a team environment.

Compensation:
Salary plus commission/bonus, paid time off (vacation and personal/sick days), flexible hours, growth potential/Opportunity for advancement within my agency, licensing paid by Agent.