Software Applications Specialist

3 days ago


Wixom, Michigan, United States PrideStaff Full time
Job Title: Applications Engineer

PrideStaff is seeking a skilled Applications Engineer to join our team in Wixom, Michigan.

Job Summary:

We are looking for a highly motivated and experienced Applications Engineer to provide professional training and technical support for machine tool installation, breakdowns, quality, reliability, and product performance. The successful candidate will ensure that the equipment conforms to company operating specifications and customer requirements.

Key Responsibilities:
  • Operate application software to manufacture and/or re-sharpen tools/cutters to specification for customer tests and machine runoff/acceptance
  • Demonstrate machine tool functionality and features to customers in collaboration with Salesman
  • Provide technical inputs when compiling sales tenders
  • Conduct operator/engineer training on NC Entry & NC Part Programming
  • Conduct operator/engineer training on applications software and machine tool operation
  • Actively promote and sell training
  • Provide technical training to dealers and agents as required
Requirements:
  • Demonstrable ability to develop and operate software including 3D Simulator
  • Demonstrable ability to operate CNC Grinding machines to produce commercially acceptable cutters & tools
  • Demonstrable ability to read and interpret engineering drawings & sketches
  • Internal customer service excellence
  • External customer service excellence
  • Authentic & interpersonal communication skills
  • Highly Numerate
  • Demonstrates analytical competency in planning, decision-making and issue resolution
  • Rational decision making
  • Desktop application advanced skills for spreadsheet and database applications, Microsoft Word, email and Internet
Working Conditions:

The successful candidate will work in a fast-paced environment with a focus on customer satisfaction and continuous improvement. Some overseas and interstate travel may apply.

Competencies:

PrideStaff is committed to providing a safe and healthy work environment. The successful candidate will be required to maintain a health and safe work environment and work with the Line manager to mitigate and eliminate hazards that put at risk fellow employees.



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