Auto Parts Service Coordinator
1 week ago
O'Reilly Auto Parts is a leading retailer of automotive parts and services, with a proven track record of growth and stability.
We are seeking an experienced Installer Service Specialist to join our team. This role will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.
About the RoleThis position will work closely with installers/professional customers to develop sales relationships and provide superior service.
The successful candidate will be responsible for:
- Quickly and accurately taking customer orders over the phone and online, invoicing customer orders, directing efforts to accurately pick and stage parts for delivery, and routing delivery specialists to ensure customers receive their orders in a consistent and timely manner.
- Ensuring delivery vehicles are serviced and maintained according to company standards.
- Verifying all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
- Auditing customer returns for warranty abuse and making sure all returns are tagged/labeled correctly.
- Assisting on front counter as needed and, on the retail counter as needed.
To be considered for this role, you must have:
- A strong background in mechanics.
- Above-average communication skills.
O'Reilly Auto Parts offers a competitive compensation package, including:
- Competitive wages & paid time off
- Stock purchase plan & 401k with employer contributions starting day one
- Medical, dental, & vision insurance with optional flexible spending account (FSA)
- Team member health/wellbeing programs
- Tuition educational assistance programs
- Opportunities for career growth
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