Member Experience Associate

1 month ago


Nashville, Tennessee, United States Industrious Full time
About Industrious

Industrious is a leading provider of premium workplace-as-a-service solutions, delivering exceptional experiences to teams of all sizes and stages. Our mission is to create great days for our members, and we're looking for passionate individuals to join our team.

We believe that a great workplace experience is rooted in trust, shared values, and meaningful interactions. As a Member Experience Associate, you will be the heart of our member experience, creating a warm and welcoming environment for our clients.

Key Responsibilities
  • Prepare the office for the day, including brewing coffee, setting out breakfast, and stocking shared amenities.
  • Manage inventory and order supplies for your location.
  • Design and execute events that showcase the magic of our flexible solutions.
  • Onboard new members, ensuring a seamless and memorable experience.
  • Assist with IT and wifi issues, providing top-notch support to our members.
  • Participate in local marketing events, highlighting the value of our coworking spaces.
Requirements
  • Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
  • Stand, bend, kneel, reach, and walk for extended periods throughout the day.
  • Operate machines and appliances as necessary, including printers, dishwashers, blenders, snack carts, knives, and kitchen utensils.
  • Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations.
What We Offer
  • Competitive hourly compensation of $20.05.
  • A generous commuter stipend of $150 per quarter.
  • A travel stipend of $150 annually (after 90 days).
  • An end-of-year bonus of $1500.
  • Sick pay as required by law.
  • A benefits bundle through Sequoia.

We're proud to offer a comprehensive total compensation package that includes heavily subsidized healthcare plans, generous paid time off, wellness programs, professional development grants, and a 401k plan.



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