Electricity Scheduler and Coordinator
7 days ago
We are seeking a highly organized and detail-oriented individual to join our team as an Electricity Scheduler and Coordinator at Harwich Port Heating and Cooling.
Key Responsibilities- Maintain electrician schedules to optimize efficiency and ensure timely completion of service calls.
- Schedule electricians for maximum efficiency, including return trips with customers for completed jobs after arrival of parts.
- Develop and maintain on-call schedules for service technicians and establish after-hours service procedures.
- Enter service calls, schedule calls, and generate call debriefing reports with electricians daily.
- Manage customer database entries, ensuring complete, accurate, and up-to-date information.
- Respond to customer inquiries regarding company schedules, lead times, equipment service, and invoicing.
- Coordinate preventative maintenance service appointments and review completed work orders for accuracy.
- Prepare invoices and timecards for processing.
To be successful in this role, you will need:
- A minimum of two years of experience in related industry dispatch and coordination.
- Geographical knowledge of the service area and/or map reading skills.
- Advanced communication and customer service skills.
- Experience with Microsoft Word and Excel.
- A valid driver's license and clean driving record.
- Ability to pass a background check and drug screen.
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, and opportunities for professional growth and development.
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Electricity Coordination Specialist
7 days ago
Harwich Port, Massachusetts, United States Harwich Port Heating and Cooling Full timeHarwich Port Heating and Cooling is seeking a highly skilled Electricity Coordination Specialist to join our team.About the Role:This is an excellent opportunity for a motivated individual to excel in a dynamic environment, utilizing their exceptional organizational skills to maintain electrician schedules, optimize service call efficiency, and provide...
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