Big Lots Store Associate Leader
7 days ago
We are seeking a dynamic and customer-focused Store Associate Leader to join our team at Big Lots. As a key member of our store leadership, you will be responsible for providing exceptional customer service, driving sales growth, and ensuring the overall success of our store.
About Us:
Big Lots is a leading retailer offering a wide range of products at unbeatable prices. Our stores offer a unique shopping experience with a treasure hunt-like atmosphere, where customers can discover amazing deals on everything from furniture to food.
Job Responsibilities:
As a Store Associate Leader, your primary responsibilities will include:
- Greeting and assisting customers in a friendly and professional manner.
- Maintaining and operating point-of-sale systems efficiently and accurately.
- Driving customer loyalty program participation and rewards processing at check-out.
- Participating in freight flow process including truck unloading, stocking, merchandise presentation, and recovery.
- Performing daily front-end maintenance including check stand cleanliness, replenishment of merchandise and supplies, and floor safety.
- Serving in Manager on Duty role as needed, providing leadership and direction to floor associates, and ensuring store, merchandising, and customer service standards are met.
Requirements:
To be successful in this role, you must possess the following skills and qualifications:
- Be at least 18 years of age.
- Prior retail leadership experience preferred.
- Demonstrated decision-making, problem resolution, and interpersonal skills required.
- Ability to lift, carry, push, and pull a minimum of 50 pounds.
- Ability to work a flexible schedule including nights, weekends, and holidays.
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