Senior Laser Systems Engineer

1 week ago


Milpitas, California, United States MKS Instruments Full time

About Us

MKS Instruments is a global leader in the development and manufacturing of precision instruments and solutions for the measurement, analysis, and control of light and other forms of electromagnetic radiation. We are seeking a highly skilled Sr. Technical Support Engineer to join our team.

Key Responsibilities

  • Support our research customers and Field Service Engineers with our laser systems, ensuring their success and satisfaction.
  • Install new systems, provide maintenance service, and troubleshoot issues in the field.
  • Collaborate with internal teams to provide technical support and participate in customer meetings.
  • Contribute to the development of new products and software, staying current with the latest features and upgrades.
  • Document field service reports and maintain historical performance and repair information.
  • Travel up to 20% of the time.

Qualifications

  • Associates degree in Laser/Electro-Optics or related discipline.
  • 3+ years of practical experience.
  • Exceptional troubleshooting skills with new electrical, mechanical, and laser systems.
  • Experience with motion control devices.
  • Excellent interpersonal and communication skills.
  • Ability to assume new tasks and responsibilities, self-manage, and schedule working time with minimal supervision.
  • High degree of proficiency in PC skills, including MS Office, SAP, and data analysis applications.

Compensation

Total Base Pay Range: $66,600 - $123,800 per year.

What We Offer

  • Bonus eligibility.
  • Comprehensive benefits package, including health insurance, 401(k), life and disability insurance, paid holidays, sick time, vacation days, parental leave, adoption assistance, and tuition reimbursement.


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