Administrative Operations Manager
4 weeks ago
This role plays a pivotal part in ensuring the smooth operation of our company's administrative functions. Reporting directly to the CFO and Accounting Manager, the Administrative Operations Manager serves as a dynamic resource across various departments, providing substantial support and guidance. The incumbent is responsible for managing and enhancing the full spectrum of general operations, including human resources, IT, and facilities. Core responsibilities encompass guiding employees through complex situations, innovating administrative processes, ensuring legal and organizational compliance, and overseeing budget management. The role also involves significant interaction with interdepartmental projects, recruitment, training, policy implementation, and executive support.
Key Responsibilities- Lead employees through complex issues and conflict resolution.
- Innovate administrative processes for enhanced efficiency and effectiveness.
- Interpret complex legal statutes and regulations for support services.
- Manage office contacts, review and support legal documents, and maintain compliance with organizational policies and procedures.
- Coordinate and optimize scheduling for meetings, events, and travel arrangements.
- Oversee departmental budget management and fiscal discipline.
- Collaborate interdepartmentally for timely, within-budget project completion.
- Manage the full spectrum of recruitment, from interviewing to hiring.
- Organize employee orientations and training programs.
- Communicate organizational policies and work procedures to staff.
- Keep accurate records of inventory, personnel, orders, supplies, and maintenance.
- Enforce company policies among employees, including disciplinary actions.
- Uphold quality standards, meet deadlines, and rectify procedural discrepancies.
- Implement corporate policies and advise on procedural enhancements.
- Prepare reports and documents; offer managerial recommendations for improvements.
- Update the employee handbook and communicate policy changes.
- Manage insurance and risk management renewal processes, including handling Certificates of Insurance.
- Provide administrative support, including communications, and executive assistance.
- Bachelor's degree in a related area and/or equivalent experience/training.
- A minimum of five (5) years of general office experience in a fast-paced environment.
- At least 3 years of supervisory experience, required. (An administrative setting, preferred.)
- Ability to work independently, with little or no supervision while still providing a team-oriented attitude.
- Professional verbal and written communication skills.
- Organized, detail-oriented, possess excellent written/verbal communication skills.
- Proficient working knowledge of MS Office Suite, especially Microsoft Excel and Access.
- Ability to handle multiple tasks and priorities.
- Relates well to others and builds trust.
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