Restaurant Team Member

4 weeks ago


Littleton, Colorado, United States Smashburger Full time
Join Our Team as a Guest Service Expert

We're looking for a talented Guest Service Expert to join our team at Smashburger. As a key member of our team, you will be responsible for delivering exceptional guest service, ensuring a positive dining experience for every customer. Your role will involve greeting and acknowledging every guest, maintaining outstanding standards, and providing excellent product knowledge.

Key Responsibilities:

  • Ensure every guest receives outstanding service by providing a friendly environment
  • Greet and acknowledge every guest with a smile
  • Be aware of all menu items and make suggestions
  • Process POS transactions and accurately follow cash handling procedures
  • Keep floors, counters, dining area, and restroom clean at all times
  • Deliver food to the guest with a smile and your name
  • Foster a safe work environment by following safety guidelines
  • Follow all policies and procedures as outlined by Smashburger

Requirements:

  • Physical ability to stand for extended periods and to move and handle boxes of food and supplies
  • Ability to work variable hours/days, including nights, weekends, and holidays, as needed
  • Ability to successfully complete training program
  • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations

About Smashburger:

Smashburger is a fast-growing restaurant chain committed to delivering high-quality burgers and exceptional guest service. We're passionate about creating a positive dining experience for every customer, and we're looking for talented individuals like you to join our team.



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