Restaurant Team Member
4 weeks ago
We're looking for a talented Guest Service Expert to join our team at Smashburger. As a key member of our team, you will be responsible for delivering exceptional guest service, ensuring a positive dining experience for every customer. Your role will involve greeting and acknowledging every guest, maintaining outstanding standards, and providing excellent product knowledge.
Key Responsibilities:
- Ensure every guest receives outstanding service by providing a friendly environment
- Greet and acknowledge every guest with a smile
- Be aware of all menu items and make suggestions
- Process POS transactions and accurately follow cash handling procedures
- Keep floors, counters, dining area, and restroom clean at all times
- Deliver food to the guest with a smile and your name
- Foster a safe work environment by following safety guidelines
- Follow all policies and procedures as outlined by Smashburger
Requirements:
- Physical ability to stand for extended periods and to move and handle boxes of food and supplies
- Ability to work variable hours/days, including nights, weekends, and holidays, as needed
- Ability to successfully complete training program
- Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
About Smashburger:
Smashburger is a fast-growing restaurant chain committed to delivering high-quality burgers and exceptional guest service. We're passionate about creating a positive dining experience for every customer, and we're looking for talented individuals like you to join our team.
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