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Help Desk Technician

1 month ago

Rochester, New York, United States New York Technology Partners Full time

Job Title: Help Desk Technician

**Job Summary:**

We are seeking a skilled Help Desk Technician to join our team at New York Technology Partners. As a Help Desk Technician, you will be responsible for providing top-notch technical support to our customers.

**Key Responsibilities:**

* Provide desktop support to customers at our East Main Street location and branches
* Set up and troubleshoot computers, printers, and copiers
* Utilize a ticketing system to resolve issues remotely and in-person
* Support Windows 7, 10, and Office 365 software
* Possess basic networking experience and A+ certification
* Demonstrate self-management skills and proficiency in remote access software

**Requirements:**

* A+ certification
* Basic networking experience
* Proficiency in remote access software
* Ability to work in a fast-paced environment

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

**How to Apply:**

If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application.