Technical Quality Assurance Engineer

7 days ago


Concord, New Hampshire, United States Fidelity TalentSource LLC Full time
Job Description

Fidelity TalentSource LLC is seeking a highly motivated Technical Quality Assurance Engineer to support our Contact Center team in multiple ways such as IVR functional testing, API testing, automation testing, CI/CD build out, and analysis. The outcome of this role will elevate the efficiency and speed at which Fidelity not only delivers stable products but delivers quality to our customers.

About the Role
  • This position requires a Bachelor's degree in a technical discipline, or equivalent experience, with a minimum of 5-7 years of Software Quality Assurance experience.
  • The ideal candidate will have solid UI testing and API testing experience, as well as web services testing experience.
  • Experience with agile methodology and tool sets, such as JIRA, is highly desired.
About Our Team

The COE in Quality Engineering resides in the Enterprise Technology business unit of Fidelity Investments, and consists of 20 quality, performance, and capacity engineers with a passion around customer experience. We are looking for a dedicated professional who can work closely with our teams to identify potential future improvements to the overall quality process, requirements gathering, and documentation.

What We Offer

We offer a competitive salary range of $110,000 - $140,000 per year, based on qualifications and experience, plus benefits including health insurance, 401(k) matching, and paid time off.

Fidelity TalentSource LLC is an equal opportunity employer and welcomes individuals from all backgrounds to apply.



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