Technical Support Specialist

2 days ago


Katy, Texas, United States NCW Full time
About the Role

We are seeking a skilled Technical Support Specialist to join our team at NCW. As a key member of our technical support team, you will provide expert guidance and assistance to customers and internal stakeholders on pneumatic components and linear guides.

Key Responsibilities:

  • Identify and troubleshoot complex issues related to pneumatic components and linear guides.
  • Develop and deliver training sessions to colleagues and customers on expert knowledge.
  • Analyze customer inquiries and respond with accurate and timely solutions.
  • Collaborate with cross-functional teams to ensure seamless customer support.

Requirements:

  • Strong background in technical support and troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Experience in a similar technical support role is preferred.

We Offer:

  • A competitive salary of $65,000 - $85,000 per year, based on experience.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a leading global manufacturer and supplier of pneumatic components and linear guides.


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