Automotive Service Director
19 hours ago
**About the Role**
Bridgestone Americas is a leading tire and automotive services company employing over 22,000 teammates in North America. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving business growth.
We offer a comprehensive compensation package, including a salary range of $60,000 - $80,000 per year, depending on experience. This competitive pay reflects our commitment to rewarding talented individuals who share our vision.
**Job Responsibilities**
As an Automotive Service Director, you will be responsible for managing customer relationships, overseeing technician teams, and ensuring high-quality service delivery. Your key responsibilities will include:
- Assigning and scheduling work duties to auto service staff according to individual skill level
- Serving all automotive service needs of customers
- Overseeing the hiring and training of effective auto service teams
- Maintaining compliance with quality standards
- Developing customer satisfaction and retention strategies
**Requirements**
To succeed in this role, you will need:
- A high school diploma or equivalent
- 4 years of auto service technical experience
- 1 year of service manager or service writer experience
- Problem-solving skills and ability to manage customer complaints
- Aptitude to manage inventory, scheduling, equipment maintenance, etc.
- Capacity to lead and coach others
- Excellent communication and teamwork skills
**What We Offer**
Bridgestone Americas is proud to be an Equal Employment Opportunity / Affirmative Action employer. We provide a supportive work environment, opportunities for professional growth, and a competitive benefits package, including health insurance, 401(k) matching, and paid time off.
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