Front Desk Hospitality Ambassador
3 weeks ago
Kings Courtyard Inn is a luxury boutique hotel seeking a highly skilled Front Desk Concierge to provide exceptional guest services. As the first point of contact for our guests, the successful candidate will be responsible for creating a warm and welcoming atmosphere, while upholding the company's reputation for hospitality, service, and luxury.
Responsibilities:
- Answer all incoming phone calls and assist the caller with their request or redirect the call.
- Book room reservations with accurate description of room type and correct quote of rate and included amenities.
- Assist guests with recommendations for area restaurants and attractions and secure tickets and reservations when requested.
- Perform check in and check out procedure with guests.
- Collaborate with housekeeping and other staff to provide a seamless guest experience.
Requirements:
- Ideal candidate will be outgoing and friendly with a keen eye for detail and ability to multi-task in a fast-paced environment.
- Must have full availability, including weekends and holidays.
- Front desk/concierge experience required - luxury boutique hotel experience preferred.
- High school diploma or equivalent required.
- Must have working knowledge of Windows computing and multi-line phone systems.
Benefits:
- Medical, Dental, and Vision Insurance available after 60 days for full time employees.
- Free Parking Available.
- Competitive pay - commensurate with experience.
The Charming Inns family of companies are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require assistance completing this application, please contact our Human Resources Department.
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