Sales Development Manager
3 weeks ago
ECP is a leading SaaS solution for senior living communities, serving over 6,000 communities worldwide. We're expanding our customer base and product offerings, seeking a high-performing Sales Development Manager to lead our outbound lead generation efforts.
Key Responsibilities- Lead and manage a team of sales development representatives to achieve growth and hit lead generation targets
- Develop and implement lead generation strategies, processes, and documentation
- Partner with Sales leadership to own recruiting, objectives setting, coaching, and performance monitoring of sales development team members
- Monitor and analyze performance metrics, implementing improvements as needed
- Liaise with Marketing to coordinate on outbound campaigns and lead generation strategies
- Build a pipeline of future account executives by coaching sales development representatives to become high performers
- Stay up-to-date on emerging markets, market shifts, new products, and competition status
- Develop training and materials to elevate and scale the performance of sales development representatives
- Design and implement new processes or updates in ECP's CMS (HubSpot)
- Manage SDR team commissions and earnings, partnering with Finance to track and vet reported numbers
- Bachelor's degree
- Successful previous experience as a sales development representative and sales development leader, consistently meeting or exceeding targets
- Experience building and scaling a sales development organization
- Strong business sense and willingness to become an industry expert
- Excellent mentoring, coaching, and people management skills
- Knowledge of CRM software and Microsoft Office Suite, HubSpot experience preferred
- Analytical skills to interpret sales data and make suggestions on how to improve the lead generation process
- Ability to travel as needed for conferences, events, and team purposes
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