Data-Driven Business Analyst
7 days ago
We're seeking a Senior Business Analyst to drive Selling Partner experience through data-backed analytical insights.
You'll work with our team to create customer-centric solutions that drive measurable results and scalable end-to-end solutions built on sound process excellence principles.
Key responsibilities include analyzing emerging and new quality, experience and operational metrics for Selling Partners, creating actionable insights and research to provide recommendations to the leadership team, and building scalable solutions to meet business needs.
The ideal candidate will be a self-starter with strong business acumen, excellent statistical and analytical abilities, and passion for data and analytics.
You'll need to work closely with stakeholders to recognize their needs and requirements, support the long-term strategy to implement self-service solutions, and focus on insights research while understanding and having experience working with Customer service/Operation teams.
Basic qualifications include 5+ years of tax, finance or a related analytical field experience, 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience, and experience defining requirements and using data and metrics to draw business insights.
Preferred qualifications include an MBA.
At Amazon, we believe innovation should occur throughout the organization. This role will stimulate and pioneer innovation in Seller service excellence and be an active voice and member of the Selling Partner Support leadership team.
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