Optical Retail Manager
5 days ago
We are seeking an experienced Assistant Manager to join our team at LensCrafters. The ideal candidate will have a strong background in retail management, excellent communication skills, and a passion for delivering exceptional customer experiences.
Key Responsibilities- Lead and develop a team of sales associates to achieve sales goals and provide excellent customer service
- Support the store manager in driving business results, including sales, profitability, and customer growth
- Partner with the store manager to develop and implement visual merchandising plans and maintain store appearance
- Deliver clear, constructive feedback and support employee development
- Maintain positive working relationships with doctors and other business partners
- Perform administrative duties, including scheduling, inventory management, and customer transactions
- Work a flexible schedule, including nights, weekends, and holidays
- High school graduate or equivalent
- 1+ year(s) management/supervisory experience with direct reports
- Knowledge of retail operations, processes, and policies
- Strong basic math skills
- Familiarity with cash register, computers, and calculators
- Strong command of the English language for all written correspondence and oral communication
- Strong communicator and listener
- Demonstrated high-level of selling skills
- Proven ability to problem solve
- College degree or equivalent
- Previous experience in leadership position within retail and customer service industry
- Knowledge of basic optics
- Knowledge of current store merchandise
- State licensure (if applicable) and/or ABO Certification in non-licensed states
- Brand Final Inspector Certification
- Brand Quality, Fitting, and Adjusting Program
EssilorLuxottica is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace. We offer a competitive salary, benefits package, and opportunities for career growth and development.
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