Customer Service Representative
1 month ago
M. Coast is a dynamic marketing and consulting firm seeking a skilled Customer Service Team Member to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and their customers.
Key Responsibilities:
- Provide friendly and informative support to customers via various channels
- Troubleshoot and resolve customer inquiries and concerns in a timely and professional manner
- Maintain accurate records of customer interactions and personal information
- Stay up-to-date on product and service offerings to provide expert advice to customers
- Participate in team meetings and training sessions to enhance customer service skills and knowledge
Requirements:
- 1-3 years of experience in customer-facing roles, such as sales, retail, or hospitality
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Desire for professional growth and development
M. Coast offers a fast-paced and dynamic work environment with opportunities for advancement and professional growth. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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