Operational Director

7 days ago

Salt Lake City, United States University of Utah Full time

Job Summary:

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We are seeking an experienced and skilled Operational Director to serve as the primary interface between our customers and team members. The ideal candidate will have a proven track record of providing exceptional customer service, working effectively with vendors and the public, and managing multiple tasks and priorities in a fast-paced environment.

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About This Role:

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This position is responsible for ensuring seamless communication between our customers and team members. As the primary point of contact, you will be the face of our organization, responding to customer inquiries, resolving issues, and providing support. You will also work closely with vendors and partners to ensure that our services meet the highest standards of quality and excellence.

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Key Responsibilities:

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  • Serve as the primary point of contact for customer inquiries and concerns">
  • Respond to customer complaints and resolve issues in a timely and professional manner">
  • Collaborate with vendors and partners to ensure high-quality services">
  • Manage multiple tasks and priorities in a fast-paced environment">
  • Maintain accurate records and reports to ensure effective communication and decision-making">
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Requirements:

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To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment. You should be proficient in Microsoft Office and have experience with customer relationship management software. A degree in business administration or a related field is preferred but not required.

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Salary Range:

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The salary range for this position is $65,000 - $85,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

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About Us:

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The University of Utah is a world-renowned institution dedicated to academic excellence, innovation, and community engagement. We are committed to creating a diverse and inclusive environment where employees can thrive and contribute their best work.

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How to Apply:

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If you are a motivated and talented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].

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