Customer Experience Director

4 weeks ago


Phoenix, Arizona, United States Victoria's Secret Full time
Customer Experience Lead

As a Customer Experience Lead at Victoria's Secret, you will be responsible for driving sales growth by leading the sales floor and coaching associates. You will also manage labor hours to drive top-line sales and profit, and own the overall appearance and presentation of the brand by maintaining visual merchandising standards.

Key Responsibilities:
  • Drive sales growth by leading the sales floor and coaching associates
  • Manage labor hours to drive top-line sales and profit
  • Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards
  • Collaborate with Sales Leadership Teams to ensure seamless communication and execution of required actions

Victoria's Secret is an equal opportunity employer and welcomes applications from diverse candidates.



  • Phoenix, Arizona, United States California Closets Corporate Full time

    Job Title: Sr. Director Relationship MarketingCalifornia Closets Corporate is seeking a highly experienced and strategic leader to drive growth through customer engagement, retention, and lifetime value. As the Sr. Director of Relationship Marketing, you will be responsible for developing a modern vision for our CRM strategy and executing it across email and...


  • Phoenix, Arizona, United States Crossings Store (35th Ave & Southern) Full time

    Job SummaryAs a Customer Service Director at Crossings Store (35th Ave & Southern), you will be responsible for overseeing the sales floor and leading a team of Retail Sales Associates to achieve set sales goals. This role requires effective leadership, communication, and problem-solving skills to drive business results and ensure excellent customer...


  • Phoenix, Arizona, United States California Closets Corporate Full time

    Job SummaryCalifornia Closets Corporate seeks a seasoned marketing leader to drive growth through customer engagement and retention. The Senior Director of Customer Engagement will develop a comprehensive CRM strategy, leveraging customer data and analytics to inform marketing decisions.Key ResponsibilitiesDevelop and execute a CRM strategy to propel growth...


  • Phoenix, Arizona, United States Foothills Store (S 47th Way & E Ray Rd) Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Director to lead our sales floor operations at Foothills Store (S 47th Way & E Ray Rd). As a key member of our team, you will be responsible for overseeing the daily operations of the sales floor, leading a team of Retail Sales Associates, and driving business results.Key...


  • Phoenix, Arizona, United States O'Reilly Auto Parts Full time

    Customer Experience SpecialistO'Reilly Automotive is seeking a skilled Customer Experience Specialist to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service to internal and external customers.Key Responsibilities:Provide access for customers to voice concerns or complaintsReceive, respond to,...


  • Phoenix, Arizona, United States Speak Wisely Solutions Full time

    Shape the Future of Customer Experience Work RemotelyWe're seeking a dynamic individual to join our forward-thinking team at Speak Wisely Solutions LLC. As a Customer Experience Specialist, you'll be the driving force behind delivering personalized support and building lasting relationships with our customers.Key ResponsibilitiesProvide exceptional customer...


  • Phoenix, Arizona, United States Whatnot Full time

    Customer Experience AgentWe are seeking a highly skilled Customer Experience Agent to join our team at Whatnot, a leading livestream shopping platform and marketplace. As a key member of our customer-facing team, you will be responsible for delivering exceptional user experiences through process improvement, order management, and problem-solving.Key...


  • Phoenix, Arizona, United States NESCO Inc Full time

    Job SummaryThe Customer Experience Specialist will be responsible for providing exceptional customer experiences for existing customers while building positive customer relationships that lead to the development of new business opportunities. This role will be responsible for production account management that includes order entry, planning, and...


  • Phoenix, Arizona, United States Whatnot Full time

    Customer Experience Team MemberWhatnot is the leading livestream shopping platform in North America and Europe, and we're looking for a talented Customer Experience Team Member to join our team. As a key member of our Customer Experience team, you will be responsible for driving the best possible user experience through process improvement, order management,...


  • Phoenix, Arizona, United States Whatnot Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Experience team at Whatnot. As a Customer Experience Representative, you will play a critical role in driving the best possible user experience through process improvement, order management, and problem-solving.Key ResponsibilitiesInteract with buyers and...


  • Phoenix, Arizona, United States Whatnot Full time

    About WhatnotWhatnot is a cutting-edge livestream shopping platform and marketplace that's revolutionizing the way people shop and interact with each other. Backed by top investors, we're building a future where community, shopping, and entertainment come together in a seamless experience.Job Title: Customer Experience AgentWe're seeking a highly motivated...


  • Phoenix, Arizona, United States Whatnot Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Experience team at Whatnot. As a key member of our team, you will be responsible for driving the best possible user experience through process improvement, order management, and problem-solving.Key ResponsibilitiesInteract with buyers and sellers with a...


  • Phoenix, Arizona, United States ClubCorp Full time

    At ClubCorp, we're seeking a Customer Experience Liaison to drive membership growth and ensure new members receive personalized service. Key responsibilities include building relationships, developing member recognition, and fostering a sense of community within our clubs. If you're passionate about delivering exceptional customer experiences, we'd love to...


  • Phoenix, Arizona, United States Safeway Full time

    About SafewaySafeway is a leading food and drug retailer in the United States, with a strong presence in 34 states and the District of Columbia. Our well-known banners include Safeway, Albertsons, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers...


  • Phoenix, Arizona, United States OpenWorks Full time

    Job OverviewOpenWorks is a dynamic and innovative company that prides itself on fostering a culture of continuous learning and development. With a strong commitment to empowering employees and enhancing their skills, we are seeking a talented Customer Experience Specialist to join our team.About the RoleRespond to inbound phone and email inquiries, utilizing...


  • Phoenix, Arizona, United States The Bank of America Corporation Full time

    At Bank of America, we strive to deliver exceptional customer experiences through our team of dedicated professionals. As a key member of our retail banking team, you will play a vital role in helping our clients achieve their financial goals. Your expertise in Spanish and bilingual communication skills will enable you to effectively serve a diverse client...


  • Phoenix, Arizona, United States Best Buy Full time

    Job SummaryThe Sales Consultant – Appliance Outlet role at Best Buy is a part-time position that requires a customer-focused individual to deliver a world-class experience to customers in the outlet area. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work successfully as part of a team.Key...


  • Phoenix, Arizona, United States PennyMac Full time

    About PennymacPennymac is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.Job SummaryThe Customer Experience Specialist is an entry-level customer service role operating in a...


  • Phoenix, Arizona, United States Marriott Full time

    Unlock Your Potential with MarriottAt Marriott, we're on a mission to elevate the guest experience. As a key member of our team, you'll play a vital role in delivering exceptional service and creating unforgettable moments for our guests.About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Guest Experience...


  • Phoenix, Arizona, United States Vanguard Full time

    Job DescriptionThe Senior Director of Customer Marketing Strategy is a key leadership role at Vanguard, responsible for overseeing the development of go-to-market plans across acquisition, engagement, and retention objectives. This position requires a deep understanding of customer behavior and the ability to drive results through integrated marketing...