Retail Sales Associate

4 weeks ago


Palmdale, California, United States Bath & Body Works Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Support Associate to join our team at Bath & Body Works in Antelope Valley Mall. As a Sales Support Associate, you will play a key role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Cash Wrap Experience: Deliver a friendly and efficient cash wrap experience, ensuring that customers leave the store satisfied and eager to return.
  • Customer Service: Reinforce customer buying decisions at checkout, providing personalized recommendations and ensuring that customers feel valued and appreciated.
  • Merchandise Recovery: Recover merchandise on the sales floor, maintaining a tidy and organized store environment that reflects positively on our brand.
  • Inventory Management: Replenish merchandise to brand standards, ensuring that shelves are fully stocked and customers have access to the products they want.
  • Backroom Maintenance: Process merchandise to be sales floor ready and maintain the backroom, ensuring that our inventory is accurately tracked and stored.
  • Additional Responsibilities: Assist with other projects as needed, including floorset and shipment processing, and follow policies and procedures to ensure a safe and secure work environment.
Qualifications
  • Customer Focus: Thrives in a customer-first based retail environment, with a passion for delivering exceptional customer experiences.
  • Sales and Customer Service: Demonstrated sales and customer service results in a fast-paced environment, with a proven track record of meeting or exceeding sales targets.
  • Availability: Availability for varied weekly shifts, including weekend, closing, and peak periods, with a flexible schedule that meets the needs of our business.
  • Communication Skills: Effective communication skills, with the ability to adapt quickly to changing situations and respond to customer inquiries in a professional and courteous manner.
Benefits
  • On-Demand Pay: On-demand access to earned wages through DailyPay, allowing you to access your pay when you need it.
  • Tuition-Free Education: Tuition-free education offered in partnership with Guild, providing access to over 140 programs across 30+ colleges and universities.
  • Merchandise Discount: 40% merchandise discount and free product, encouraging you to come back to your senses and enjoy the benefits of working with us.
  • Competitive Compensation: Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
  • Mental Health and Wellbeing: No-cost mental health and wellbeing support for all associates, plus robust health, dental, vision, and life insurance options for full-time associates.
  • Paid Time Off: Opportunity for paid time off and additional family benefits, including paid maternity and parental leave.


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