Loan Origination Specialist

1 week ago


Cottonwood Heights, Utah, United States Social Finance Ltd Full time

Job Summary

We are seeking a highly skilled Loan Origination Specialist to join our team at Social Finance Ltd. As a Loan Origination Specialist, you will play a critical role in providing a best-in-class loan experience for our members.

Key Responsibilities

  • Review loan applications to ensure accuracy and completeness, including verifying identity, employment, and income information.
  • Analyze credit reports and calculate income from various sources to determine loan eligibility.
  • Verify member interactions and document all communication using selected templates.
  • Perform outbound outreach to applicants to move applications through the funding process.
  • Demonstrate empathy, professionalism, and top-notch problem-solving skills to resolve member inquiries and concerns.
  • Follow compliance and regulatory guidelines to protect sensitive information and meet member needs.
  • Collaborate with a team of 15-20 members to achieve common goals and share insights on member inquiries and concerns.
  • Develop strong knowledge of internal processes and procedures to ensure the quality of loan system data and paperless loan documentation.
  • Perform ad-hoc duties as assigned.

Requirements

  • A strong connection to the Social Finance Ltd mission and values.
  • A passion for helping others while solving problems quickly.
  • Professional demeanor and strong work ethic, high accuracy, and strong attention to detail.
  • Strong verbal and written communication skills.
  • Excellent organizational and time management skills.
  • Proficient in Google products, data visualization tools, customer service tools, and admin tools.
  • A self-starter, able to make decisions while applying analytical skills required to manage reviewing tasks.
  • Able to learn, retain, and apply new information quickly.
  • Able to identify trends in your day-to-day work, in a spreadsheet, in a series of charts/graphs and connect those trends to a possible root cause.
  • To establish productive working relationships with co-workers, management, and clients.
  • College degree desired. High school diploma or GED required.
  • Ability to work alternative schedules: weekends and weekdays, evenings, and early mornings.
  • Flexibility to work overtime, as the need arises.

What We Offer

At Social Finance Ltd, we offer a comprehensive and competitive benefits package, including a base pay range for this role. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our benefits, visit our Benefits at Social Finance Ltd page.

Equal Employment Opportunity

Social Finance Ltd provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

Accommodations

Social Finance Ltd is committed to embracing diversity and offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@socialfinance.com.



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