Financial Services Relationship Manager

3 days ago


West Chester, United States Citadel Federal Credit Union Full time

We are seeking a highly motivated and results-driven Financial Services Relationship Manager to join our team at Citadel Federal Credit Union. In this role, you will play a critical part in the success of our organization by building and maintaining strong client relationships.

About the Job

This is an exciting opportunity for individuals with a passion for financial services to work closely with clients, advisors, and other Wealth Management staff members to enhance and grow their business. As a key member of our team, you will assist in administering, marketing, and growing client relationships through various means, including productivity-based campaigns.

You will be responsible for daily operational responsibilities such as processing new account applications, reviewing financial and maintenance requests, connecting with clients and colleagues in a way that fosters trust and creates collaborative relationships, and utilizing available technology and tools to support efficient time management.

Responsibilities
  1. Build and Foster Strong Client Relationships: Develop and maintain strong, long-term relationships with clients through exceptional member service.
  2. Process New Account Applications and Requests: Review and process new account applications, financial and maintenance requests, ensuring accuracy and completeness.
  3. Collaborate with Colleagues: Work closely with Advisors, branch partners, and other Wealth Management staff members to achieve shared goals.
  4. Operational Responsibilities: Perform daily tasks, such as scheduling appointments, creating reports, and resolving customer inquiries.
Qualifications and Education Requirements
  • Education: High school diploma required; bachelor's degree preferred.
  • Experience: 5 years of customer service and financial industry experience.
  • Certifications: Securities Industry Essentials (SIE) exam required; Series 6 and 63 licenses preferred.
  • Skills: Proficient skills in Microsoft Office products.

In exchange for your expertise, we offer a competitive salary of approximately $65,000 per year, commensurate with experience, plus benefits, bonuses, and opportunities for professional growth.



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