Installation Project Coordinator
3 weeks ago
Installation Project Coordinator
Company: Renewal by Andersen
Renewal by Andersen, a leading name in window and door systems, is seeking to enhance our administrative team by appointing an Installation Project Coordinator. Our mission is to provide homeowners with an exceptional window and door replacement experience, and this role is crucial in achieving that goal.
Key Responsibilities:
- Manage various spreadsheets, focusing on installation performance metrics and Salesforce data.
- Collaborate with Field Operations Managers and installation teams to gather insights on project execution.
- Oversee project coordination and all administrative tasks associated with the installation process.
- Handle incoming and outgoing communications with customers to keep them informed about their projects.
- Address customer inquiries and work diligently to resolve any issues they may encounter.
Qualifications:
- 2-3 years of experience in an administrative capacity.
- Strong customer service and follow-up skills.
- Familiarity with CRM software; experience with Salesforce is advantageous.
- Proficient in Microsoft Office Suite, particularly Excel and Word.
- Exceptional attention to detail.
- Ability to independently solve problems.
- Strong written and verbal communication skills.
- Prior experience in the Home Improvement sector is a plus.
Compensation and Benefits:
- Hourly wage ranging from $18 to $25, with potential monthly bonuses.
- Comprehensive insurance package, including medical, dental, vision, and life coverage.
- 401(K) plan with company matching contributions.
- Tuition reimbursement program for continued education.
- Employee benefits program, including paid time off, holidays, and floating holidays.
Work Schedule:
This position is based onsite, with a standard schedule of Monday to Friday, from 8:00 AM to 4:30 PM, and occasional Saturday overtime may be required.
Note: This job description is intended to provide a general overview of the role and does not encompass all responsibilities, duties, and qualifications associated with the position.
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